Jumeirah Hotels and Resorts’ guests can now experience a new personalised and convenient Jumeirah E-Butler service, direct from their smartphone anytime, anywhere.
The service enables guests to communicate with the hotel teams via instant messaging applications, to request room service, book spa treatments, request housekeeping services, make dinner reservations, order drinks and snacks to the beach or even book a future stay.
The entire Jumeirah Hotels and Resorts portfolio will offer this service by June 2019 through WhatsApp, with the exception of the hotels in China where it will be available through WeChat. Burj Al Arab Jumeirah guests can utilise both WhatsApp and WeChat to access the service.
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